key responsibilities

• - Monitor, detect, and resolve system issues based on alerts, tickets, and user feedback.

• - Build, develop, and optimize tools to support system monitoring and operations.

• - Support the deployment and configuration of systems based on actual needs.

• - Participate in root cause analysis, incident handling, and post-incident reporting.

• - Propose and implement automation solutions for operational tasks.

• - Create technical documentation and handbooks to support operational activities.

• - Collaborate with relevant teams to follow internal processes and tools.

• - Research, experiment, and recommend the adoption of new technologies to enhance IT system performance and service quality.

• - Working hours: Flexible 8-hour shifts.

basic Qualifications

• - Bachelor's degree in Information Technology, Electronics & Telecommunications, or equivalent practical experience.

• - At least 1 year of experience in roles such as System Engineer, SRE, or DevOps Engineer.

• - Experience in administering Linux systems and common Linux-based applications such as Docker, web servers, and load balancers.

• - Solid understanding of networking concepts (e.g., switch, firewall).

• - Proficiency in scripting with Bash or Python.

• - Strong sense of responsibility, ability to work independently, collaborate in teams, and perform well under pressure.

preferred Qualifications

• - Experience deploying and managing OpenStack, Ceph Storage, or VMware ESXi.

• - Hands-on experience with system monitoring tools.

• - 2 years of experience working with infrastructure systems or platform services.

• - 1 year of experience participating in medium to large-scale technical projects.

• - Ability to analyze and troubleshoot complex system issues and propose appropriate technical solutions.

• - English proficiency equivalent to TOEIC 550+ or IELTS 5.0+ is a plus.